Your Data, Your Rights

jili so Privacy Policy – How We Protect Your Data in PH

At jili so, the privacy of every Filipino player is taken seriously. This Privacy Policy explains exactly what personal information we collect when you use the jili so platform, why we collect it, how it is stored and protected, who it may be shared with, and what rights you have over your own data under Philippine law. Please read this document carefully — it applies to all registered accounts on jiliso.click.

Last reviewed: 2025
Our privacy principles

Six ways jili so handles your data responsibly

Before diving into the full policy, here are the six core principles that guide how jili so treats the personal information of every Filipino player on the platform.

Collect only what's needed

jili so collects personal information to the minimum extent necessary for platform operation, identity verification, and legal compliance. Data collection is not a revenue exercise — it exists to make the platform work safely and correctly for Philippine players.

Be clear about how data is used

This Privacy Policy tells you, in plain language, exactly what jili so does with your personal information. There are no hidden data processing activities not described here. If data practices change, this policy is updated and players are notified.

Keep your data secure

jili so applies technical and organisational security measures appropriate to the type and sensitivity of the personal data held. Account credentials are stored with encryption. Payment data is handled through compliant payment processing channels.

Respect your rights as a data subject

Under the Philippines Data Privacy Act of 2012 (RA 10173), you have rights over your own personal data. jili so supports those rights — including access, correction, deletion, and objection — and provides a clear process for exercising them.

Never sell your personal data

jili so does not sell, rent, or trade personal data belonging to Philippine players to any third party for commercial purposes. Data shared with service providers is limited to what is necessary for the specific service they provide to jili so.

Hold data only as long as necessary

Personal data held by jili so is retained for the minimum period required by the purpose for which it was collected, or for the duration required by applicable Philippine law — whichever is longer. Data no longer needed is securely deleted or anonymised.

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Scope of this policy: This Privacy Policy applies to all personal data processed by jili so in connection with the operation of jiliso.click, including account registration, gameplay, financial transactions, customer support, and marketing communications directed at players in the Philippines. By using jili so, you acknowledge that you have read and understood this policy.
Section 1

What Personal Information jili so Collects

jili so collects personal information from players at various points during account registration, platform use, and customer interactions. The categories of data collected are described below.

1.1 Registration and identity data

When you create a jili so account, we collect your full legal name, date of birth, email address, mobile number, and username. This information is required to establish your account, verify your identity, and comply with applicable Philippine Know Your Customer (KYC) requirements.

1.2 Identity verification documents

As part of the KYC verification process required before withdrawal on jili so, we collect copies of government-issued identification documents. Accepted documents in the Philippines include the Philippine Passport, SSS ID, UMID card, PRC licence, PhilSys national ID, driver's licence, and voter's ID. We may also collect a selfie or live photo for biometric matching purposes.

1.3 Financial and payment data

To process deposits and withdrawals, jili so collects payment method details including GCash mobile number, Maya account reference, bank account name and number (for InstaPay and PESONet transfers), and card details (partial number, expiry, cardholder name) for Visa or Mastercard transactions. Full card numbers are not stored by jili so — payment processing is handled by compliant payment service providers. We also retain transaction records including amounts, timestamps, and reference numbers in Philippine Pesos.

1.4 Gaming and activity data

jili so records data related to your platform activity, including games played, bets placed, amounts wagered, game session durations, sports and esports betting history, and promotion claims. This data is used for account management, dispute resolution, bonus administration, and responsible gaming monitoring.

1.5 Technical and device data

When you access jili so, our systems automatically collect technical data including your IP address, device type, browser type and version, operating system, screen resolution, and general geographic location derived from your IP. This data is used for platform security, fraud detection, and service improvement.

1.6 Communications data

If you contact jili so customer support by email, live chat, or any other channel, we retain records of those communications including the content of messages, timestamps, and outcomes. This is used for quality assurance, dispute resolution, and compliance purposes.

Section 2

How jili so Collects Your Information

jili so collects personal data through three main channels.

  • Directly from you: Information you provide when registering an account, completing KYC verification, making a deposit, requesting a withdrawal, contacting customer support, or claiming a promotion on jili so.
  • Automatically through platform use: Technical data collected by jili so systems when you access jiliso.click, including through cookies, log files, and analytics tools. This happens in the background as a normal part of operating any web platform.
  • From third-party service providers: jili so may receive information from identity verification providers, payment processors, and fraud detection services that assist in operating the platform. This data is limited to what is necessary for the specific service and is handled in accordance with this policy.
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Section 3

Why jili so Uses Your Personal Data

The personal information jili so collects is used for the following specific purposes. We do not use your data for any purpose not listed here without first updating this policy and notifying affected players.

Purpose Data used Why it's necessary
Account creation and management Registration data, contact details To establish and maintain your jili so account
Identity verification (KYC) ID documents, selfie, registration data Legal compliance, anti-fraud, withdrawal release
Payment processing Payment method details, transaction records To process deposits and withdrawals in PHP
Platform security and fraud prevention Technical data, activity data, financial data To detect and prevent unauthorised access and fraud
Customer support Communications data, account data To respond to and resolve player enquiries
Responsible gaming monitoring Gaming activity data, session data To identify and support players at risk
Bonus and promotion administration Gaming data, registration data, payment data To verify eligibility and track wagering requirements
Marketing communications Contact details, activity data To send relevant offers to opted-in players (opt-out available)
Legal and regulatory compliance All categories as required To meet obligations under Philippine law and applicable regulations
Section 5

Who jili so Shares Your Information With

jili so does not sell personal data. We share personal data only in the specific circumstances described below, and only to the extent necessary for each purpose.

5.1 Payment service providers

To process deposits and withdrawals, jili so shares relevant payment information with Philippine payment service providers including e-wallet operators and bank transfer processors. These providers are required to handle your data securely and are bound by their own data protection obligations under Philippine law.

5.2 Identity verification providers

jili so may use third-party KYC and identity verification services to process identification documents submitted by Philippine players. These providers receive only the data necessary to complete verification and are contractually prohibited from using that data for any other purpose.

5.3 Technology and platform service providers

jili so uses service providers for platform hosting, analytics, customer support tools, and fraud detection systems. These providers process data on jili so's behalf under data processing agreements that restrict their use of the data to the services they provide.

5.4 Legal and regulatory disclosure

jili so may disclose personal data to Philippine government authorities, law enforcement agencies, or regulators where required by law, court order, or regulatory instruction. This includes reporting obligations under the Anti-Money Laundering Act and related Philippine legislation.

Important: jili so does not share personal data with marketing companies, data brokers, or any third party for advertising or commercial purposes unrelated to operating the jili so platform.
Section 6

How Long jili so Keeps Your Data

jili so retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, or for the duration required by applicable Philippine law — whichever period is longer.

  • Active account data: Retained for the duration of your jili so account and for a period following account closure as required by law and for dispute resolution purposes.
  • KYC and identity documents: Retained for the period required under applicable Philippine anti-money laundering and financial services regulations, typically a minimum of five years from the date of account closure.
  • Financial transaction records: Retained for the period required by Philippine financial regulations, typically a minimum of five years.
  • Gaming activity records: Retained for a reasonable period to support dispute resolution, responsible gaming monitoring, and regulatory compliance.
  • Marketing consent records: Retained for the duration of the consent and for a reasonable period after withdrawal to demonstrate compliance.
  • Customer support communications: Retained for a reasonable period after resolution of the relevant matter to support quality assurance and dispute resolution.

When data is no longer needed and no legal retention obligation applies, jili so securely deletes or anonymises that data so it can no longer be attributed to an individual.

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Section 7

How jili so Secures Your Personal Data

jili so implements technical and organisational security measures designed to protect the personal data of Filipino players from unauthorised access, loss, alteration, or disclosure. These measures include, but are not limited to, the following.

  • Encrypted data transmission: All data transmitted between your device and jili so is protected by industry-standard transport encryption. Do not use jili so over public or unsecured Wi-Fi connections if you can avoid it, as the security of those networks is outside our control.
  • Secure credential storage: Account passwords are stored in a hashed form using accepted cryptographic methods. jili so staff cannot view your password in plain text.
  • Access controls: Access to personal data within jili so systems is restricted to staff and service providers who have a specific need to access that data to perform their functions. Access is logged and subject to review.
  • Payment data security: Full payment card numbers are not stored on jili so systems. Card processing is handled through compliant payment processors subject to applicable payment security standards.
  • Security monitoring: jili so operates security monitoring to detect and respond to unusual activity, potential breaches, or fraudulent access attempts on the platform.
Your responsibilities: Your jili so account security also depends on the steps you take. Use a strong, unique password for your jili so account. Do not share your login credentials with anyone. Contact jili so support immediately if you suspect unauthorised access to your account.
Section 8

Your Rights Under the Philippine Data Privacy Act

Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights as a data subject in connection with your personal information held by jili so. To exercise any of these rights, contact jili so at support@jiliso.click with your registered account details.

Right to access

You may request a copy of the personal data jili so holds about you, along with information about how it is used and with whom it is shared.

Right to correction

If any personal data held by jili so is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections may require re-submission of identity documents.

Right to erasure

You may request deletion of your personal data where it is no longer necessary for the purpose it was collected and no legal retention obligation requires it to be kept. This right is subject to overriding legal requirements.

Right to object

You may object to jili so processing your personal data for marketing purposes or on grounds of legitimate interest. Objection to marketing processing can be actioned immediately through account settings or by contacting support.

Right to data portability

Where processing is based on your consent or a contract, you may request that jili so provide your personal data in a structured, commonly used, machine-readable format.

Right to be informed

You have the right to be informed about how your personal data is collected and used by jili so. This Privacy Policy is the primary mechanism through which jili so fulfils this obligation.

How to exercise your rights: Submit your request to support@jiliso.click from your registered email address, including your account username and a clear description of your request. jili so will respond within the timeframe required by the Data Privacy Act. Identity verification may be required before processing certain requests.
Section 9

Cookies and Tracking Technologies on jili so

jili so uses cookies and similar technologies when you visit and use jiliso.click. Cookies are small data files stored on your device that help the platform function correctly and allow jili so to understand how players interact with the site.

9.1 Types of cookies used

  • Essential cookies: Required for the jili so platform to operate. These include session management, login authentication, and security cookies. Without these, the platform cannot function. They cannot be disabled through cookie settings.
  • Functional cookies: These remember your preferences on jili so — such as language settings and game display preferences — to improve your experience across sessions.
  • Analytics cookies: jili so uses analytics tools to understand aggregate player behaviour on the platform, including page visits, session durations, and feature usage. This helps improve platform design and performance. Analytics data is collected in aggregated, anonymised form where possible.
  • Security and fraud prevention cookies: These cookies support jili so's fraud detection and account security systems by identifying unusual browsing patterns or device anomalies.

9.2 Managing cookies

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from accessing and using the jili so platform. For other cookie categories, your browser's cookie management settings give you control over what is stored on your device. Most browsers allow you to view, delete, and block cookies on a per-site basis.

Section 10

Children and Minors

jili so is strictly an adult platform. The minimum age requirement for all jili so accounts is 21 years, in line with the legal gambling age in the Philippines. jili so does not knowingly collect or process personal data from individuals under the age of 21.

If you have reason to believe that a person under 21 has registered an account on jili so or provided personal data to the platform, please contact us immediately at support@jiliso.click. Upon confirmation, the account will be closed, the data removed, and any associated funds dealt with in accordance with applicable law.

Parents and guardians concerned about a dependent's access to online gambling platforms are encouraged to use parental control software and to have direct conversations about online gambling risks. jili so's responsible gaming tools are available to all registered account holders aged 21 and above.

Section 11

Changes to This Privacy Policy

jili so reviews and updates this Privacy Policy periodically to reflect changes in data processing practices, platform operations, or applicable Philippine law. The date at the top of this document indicates when it was last reviewed.

When material changes are made to this policy — meaning changes that affect how your personal data is collected, used, or shared in a significant way — jili so will notify registered players by email or through an in-platform notice before the changes take effect. For minor clarifications or non-material updates, the revised policy will be posted here without individual notification.

Your continued use of jili so after an updated Privacy Policy has been published constitutes your acceptance of the changes. If you do not agree with the updated policy, you should discontinue your use of jili so and request account closure.

Section 12

Contact jili so About Privacy

If you have questions, concerns, or requests related to this Privacy Policy or the way jili so handles your personal data, please contact the jili so data privacy team at:

Email: support@jiliso.click
Platform: jiliso.click
Support hours: 24 hours a day, 7 days a week

When contacting us about a privacy matter, please use your registered jili so email address and include your account username. This allows us to verify your identity and process your request efficiently.

If you believe your data privacy rights have been violated and jili so has not adequately addressed your concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the government body responsible for enforcing the Data Privacy Act of 2012.

Join jili so

Know your rights. Now play with confidence on jili so.

Understanding how your personal data is handled is an important part of choosing a platform you can trust. jili so is built for Filipino players — with PHP transactions, local payment methods, and a privacy approach that aligns with Philippine law. Ready to get started? Registration takes just a few minutes.