jili so Terms and Conditions – Rules for Philippine Players

Eligibility to Use jili so

Access to jili so is restricted to individuals who meet the following eligibility requirements. jili so reserves the right to request documentary proof of eligibility at any time and to close any account where eligibility cannot be confirmed.

1.1 Age requirement

You must be at least 21 years of age to register and maintain an account on jili so. This is the legal minimum age for gambling in the Philippines. jili so does not knowingly permit persons under 21 to open or use an account. If you are found to be under the legal gambling age, your account will be closed immediately and all deposits and winnings will be forfeited in accordance with applicable law.

1.2 Geographic eligibility

jili so is operated for players located in the Philippines. Players accessing the platform from jurisdictions where online gambling is prohibited by local law are not eligible to register or participate. It is your responsibility to ensure that your use of jili so complies with the laws of your jurisdiction.

1.3 Excluded persons

• Employees of jili so, its affiliates, licensees, service providers, or any related entity — and their immediate family members — are not eligible to hold a player account.
• Persons who have previously been excluded, suspended, or permanently banned from jili so are not eligible to re-register under any name or identity.
• Persons who have self-excluded through jili so's responsible gaming tools remain subject to that exclusion for the duration specified at the time of request.

Account Registration and Security

Each player may hold only one registered account on jili so. Duplicate accounts — whether registered under the same name, the same contact details, the same device, or the same payment method — are not permitted and will result in account closure.

2.1 Registration information

When registering on jili so, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, contact number, and email address. Providing false or misleading registration information is a breach of these Terms and Conditions and may result in immediate account closure and forfeiture of funds.

2.2 Identity verification (KYC)

jili so applies Know Your Customer (KYC) procedures in accordance with applicable Philippine regulations. You may be required to submit a valid government-issued ID and supporting documentation at any point — including before your first withdrawal is processed. jili so reserves the right to withhold withdrawals until verification is complete. Common accepted documents include a Philippine passport, SSS ID, UMID, PRC licence, or PhilSys national ID.

2.3 Account security

• You are solely responsible for maintaining the confidentiality of your jili so login credentials. Do not share your username or password with any other person.
• jili so staff will never ask for your password. Any communication requesting your password should be treated as fraudulent and reported to support immediately.
• You are responsible for all activity that occurs on your account. If you suspect unauthorised access, contact jili so support immediately and change your password.
• Use a strong, unique password for your jili so account that you do not use on other platforms.

Deposits, Withdrawals, and Payments

All financial transactions on jili so are conducted in Philippine Pesos (₱ PHP). jili so does not hold funds in foreign currencies and does not apply currency conversion charges for transactions using the listed PHP payment methods.

3.1 Deposit conditions

• Deposits must be made from a payment account registered in your own legal name. Third-party deposits — from an account belonging to another person — are not accepted on jili so and will be returned where possible.
• Minimum deposit amounts vary by payment method and are displayed in the jili so cashier at the time of transaction.
• Accepted deposit methods include GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, and Philippine-issued Visa or Mastercard debit or credit cards, subject to current availability.
• jili so does not accept deposits made from credit facilities where gambling transactions are restricted by the issuing institution.

3.2 Withdrawal conditions

• Withdrawals are processed only to accounts verified in the name of the registered jili so account holder. No withdrawals will be sent to third-party accounts.
• A minimum withdrawal amount applies and is specified in the jili so cashier. Requests below the minimum will not be processed.
• Identity verification must be completed before the first withdrawal is released. This requirement cannot be waived.
• Withdrawal processing times vary by method. E-wallet withdrawals (GCash, Maya) are typically processed faster than bank transfer channels (InstaPay, PESONet). Exact timeframes are available on the Deposit and Withdrawal information page.
• Withdrawals may be subject to review if unusual account activity is detected. jili so reserves the right to delay a withdrawal for the duration of any investigation.

3.3 Currency and fees

jili so does not charge platform-side fees for standard deposits or withdrawals using listed PHP methods. Your payment provider may apply its own transfer fees, which are outside jili so's control. Any applicable jili so charges will be disclosed in the cashier before you confirm a transaction.

Bonuses, Promotions, and Offers

jili so offers promotions to eligible registered players from time to time. All bonuses and offers are subject to individual promotion terms in addition to these general Terms and Conditions. Where a conflict exists between a specific promotion's terms and these general terms, the specific promotion terms apply to that promotion.

4.1 Wagering requirements

Most jili so bonuses carry a wagering requirement — a specified amount that must be wagered before the bonus balance can be converted to withdrawable funds. Wagering requirements are stated clearly in each promotion's conditions. Failing to complete the wagering requirement within the stated timeframe will result in the bonus and any associated winnings being removed from the account.

4.2 Eligible games and contribution rates

Not all games on jili so contribute equally to bonus wagering requirements. Slot games typically contribute 100% of each wager towards turnover. Live dealer games, table games, and sports betting markets may contribute at a lower rate or may be excluded entirely. The eligible game list and contribution rates are specified in each individual promotion's terms.

4.3 Bonus abuse

• Bonus offers on jili so are intended for genuine recreational play. Using a bonus in a manner designed to guarantee a profit regardless of game outcome — such as placing offsetting bets across markets — constitutes bonus abuse.
• Creating multiple accounts to claim the same bonus more than once is strictly prohibited.
• jili so reserves the right to void bonus funds and associated winnings, and to close accounts, where bonus abuse is identified.
• Decisions made by jili so regarding bonus abuse are final.

4.4 Maximum withdrawal from bonus funds

Some jili so promotions apply a cap on the maximum amount that can be withdrawn from winnings derived from bonus funds. Where such a cap applies, it will be stated in the specific promotion's terms before you opt in.

Betting and Gaming Rules

By using jili so games and betting markets, you acknowledge and accept that all outcomes are determined by certified random number generators (for slots and table games) or by real-world event results (for sports and esports betting). jili so does not manipulate game outcomes.

5.1 Bet placement and acceptance

• Bets placed on jili so are final once confirmed by the platform. You may not cancel or modify a bet after it has been accepted and confirmed.
• jili so reserves the right to refuse or limit any bet at its discretion, including where unusual betting patterns are detected.
• In-play bets on sports and esports markets are subject to live odds that update in real time. The odds displayed at the moment of confirmation are the odds that apply to your bet.

5.2 Void bets and event cancellations

If a sports or esports event covered on jili so is cancelled, postponed, or abandoned before the minimum number of minutes or games required for settlement has been completed, bets on that event will generally be voided and the stake returned to the player's balance. Specific settlement rules for each market type are available in the jili so sportsbook rules documentation.

5.3 Maximum stake and payout limits

Maximum stake limits per bet and maximum payout limits per event or game session apply on jili so. These limits vary by game type and market. Current limits are displayed in the relevant game or market interface. jili so reserves the right to adjust these limits at any time.

5.4 Technical errors and malfunctions

In the event of a technical error or system malfunction during a game or betting session on jili so, the affected round or bet will be voided and the stake returned. jili so does not honour outcomes generated as a result of a technical fault. "Malfunction voids all pays and plays" applies across all jili so games and betting markets.

Prohibited Conduct

The following actions are strictly prohibited on jili so. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant law enforcement or regulatory authorities where applicable.

• Fraudulent activity: Using stolen payment credentials, initiating fraudulent chargebacks, or misrepresenting your identity to jili so.
• Money laundering: Using jili so accounts to deposit, transfer, or withdraw funds derived from illegal activity. jili so is obligated to report suspicious financial activity in accordance with Philippine anti-money laundering laws.
• Collusion: Coordinating with other players to gain an unfair advantage in any jili so game or betting market, including chip dumping in poker-style games or match fixing in sports betting.
• Automated play: Using bots, scripts, automated betting software, or any tool that plays on your behalf without active human participation, unless explicitly permitted by jili so for a specific game mode.
• Exploiting software vulnerabilities: Deliberately exploiting bugs, errors, or technical vulnerabilities in jili so software for financial gain.
• Multiple accounts: Registering or operating more than one jili so account, or assisting another person in doing so.
• Providing false identity: Supplying false personal information during registration, KYC verification, or any interaction with jili so support.

Account Suspension, Closure, and Fund Forfeiture

jili so reserves the right to suspend or permanently close any player account at its discretion, including but not limited to the following circumstances.

7.1 Grounds for suspension or closure

• Breach of any section of these Terms and Conditions.
• Failure to complete identity verification within a reasonable period following a jili so request.
• Reasonable suspicion of fraudulent, abusive, or illegal activity.
• Receipt of a chargeback or payment dispute initiated by the account holder against jili so.
• Self-exclusion request by the account holder through jili so's responsible gaming tools.
• Regulatory requirement or instruction from a competent authority.

7.2 Fund forfeiture

Where an account is closed due to a breach of these Terms and Conditions — including but not limited to fraud, bonus abuse, or prohibited conduct — jili so reserves the right to forfeit all or part of the account balance, including any pending withdrawals, bonus funds, and winnings. Where no breach has occurred and the account is closed at jili so's discretion for operational reasons, any genuine player balance will be returned to the player following verification.

7.3 Account closure by the player

You may request closure of your jili so account at any time by contacting customer support. Before the account is closed, any remaining balance will be processed for withdrawal to your verified payment method, subject to standard verification requirements.

Limitation of Liability

jili so provides its platform on an "as available" basis. While jili so makes reasonable efforts to maintain continuous service availability, it does not guarantee uninterrupted access to the platform at all times.

• jili so is not liable for any losses suffered as a result of platform downtime, technical errors, or internet connectivity issues on the player's end.
• jili so is not responsible for any loss of data, including game history or bet records, caused by circumstances outside the platform's reasonable control.
• To the maximum extent permitted by applicable Philippine law, jili so's total liability to any player arising from use of the platform shall not exceed the amount deposited by that player in the 30-day period immediately preceding the relevant claim.
• jili so does not accept liability for any indirect, consequential, special, or punitive damages arising from the use of or inability to use the platform, including loss of profits or anticipated savings.

Nothing in this section limits jili so's liability for fraud, gross negligence, or any matter where liability cannot be excluded under applicable Philippine law.

Privacy, Data Protection, and Communications

jili so collects and processes personal information in accordance with its Privacy Policy, which is incorporated into these Terms and Conditions by reference. By registering on jili so, you acknowledge and accept the data practices described in the Privacy Policy.

9.1 Data use

Personal information provided to jili so is used for account management, identity verification, payment processing, fraud prevention, customer support, and compliance with applicable Philippine law. jili so does not sell personal data to third parties for commercial purposes.

9.2 Marketing communications

By registering on jili so, you may receive marketing communications regarding promotions, new games, and platform updates. You may opt out of marketing communications at any time through your account settings or by contacting jili so support. Opting out of marketing communications does not affect transactional or compliance-related communications from jili so.

9.3 Cookies and tracking

jili so uses cookies and similar tracking technologies to operate the platform, remember user preferences, and measure platform performance. Your continued use of jili so following acceptance of these terms constitutes acceptance of the use of cookies as described in the Privacy Policy.

Responsible Gaming

jili so is committed to providing a gaming environment that supports responsible play. Gambling is intended to be a form of entertainment, and jili so encourages all players to maintain awareness of their gaming behaviour and to use available tools to stay in control.

10.1 Player tools

• Deposit limits: You may set daily, weekly, or monthly deposit limits on your jili so account to restrict how much you can add to your balance within a given period. Once set, a limit reduction takes effect immediately; a limit increase requires a cooling-off period before it applies.
• Session reminders: jili so provides optional session time reminders that notify you how long you have been active on the platform.
• Self-exclusion: If you feel you need a break from gambling, you may request self-exclusion from your jili so account. Self-exclusion periods range from a minimum cooling-off period to permanent exclusion. During self-exclusion, you will not be able to access jili so games or place bets, and no marketing communications will be sent to your account.

10.2 Seeking help

If you believe your gambling behaviour is causing harm to yourself or others, please reach out to jili so's responsible gaming support or contact a professional counselling service. You can also access jili so's dedicated Responsible Gaming page for more information and self-assessment tools.

Changes to These Terms and Conditions

jili so reserves the right to modify, update, or replace these Terms and Conditions at any time. Changes may be made in response to regulatory updates, operational changes, or to improve clarity for Philippine players. The most current version of the Terms and Conditions will always be available at jiliso.click/terms-conditions.

When material changes are made to these Terms, jili so will notify registered players by email or via an in-platform notification. Your continued use of jili so following publication of updated terms constitutes acceptance of the revised Terms and Conditions. If you do not agree to the updated terms, you should request account closure before the effective date of the change.

Contact and Governing Law

If you have questions about any section of these Terms and Conditions, or if you need to report a concern related to your jili so account, please contact customer support at support@jiliso.click. The jili so support team is available 24 hours a day, seven days a week, and will respond to enquiries as promptly as possible.

These Terms and Conditions are governed by and construed in accordance with the applicable laws of the Philippines. Any dispute arising from or in connection with these terms or your use of jili so that cannot be resolved through direct communication with customer support will be subject to the jurisdiction of the competent courts of the Philippines.

The English-language version of these Terms and Conditions is the authoritative version. In the event of any inconsistency between an English version and any translated version provided for convenience, the English version takes precedence.